Circularity built into how we operate, not how we report.

Our operating model is built around a circular device lifecycle, where extending device life, reducing waste and delivering strong claims outcomes all work together.

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Circularity is not a separate initiative. It is built into how we operate.

For most businesses, sustainability sits alongside operations rather than inside them. Targets are set, numbers are disclosed, progress is reviewed once a year.

At Bamboo Connect it works differently. The way we procure devices, manage returns, refurbish assets and recycle what cannot be reused is the same model that delivers commercial performance for our clients. Circularity and commercial performance reinforce each other, and the data shows it.

Challenges we solve.

Where most sustainability programmes fall short.

ESG commitments without operational proof.

Your ESG commitments are only as strong as the data behind them. Most supply chains cannot provide it.

Unnecessary refurbishment and avoidable waste.

Cosmetic intervention that adds cost, consumes materials and delivers nothing the customer values.

E-waste you cannot account for.

Devices that leave your chain without certified end-of-life handling are a reputational and regulatory exposure.

Growth that comes at an environmental cost.

Scaling operations should not mean scaling emissions. Most models make that trade-off unavoidable.

A circular model built into every stage

Every device is assessed and directed towards the most sustainable outcome available. Where repair is viable, we repair. Where reuse is possible, we redeploy. Where devices reach end of life, we provide secure and traceable recycling through certified channels.

In 2025, 96.4% of devices we handled were pre-owned, with a 91% reuse rate across more than 175,000 devices processed.

Every step is documented, providing the evidence your regulators and sustainability teams need.

Every device is processed through certified data wiping solutions before it is recycled or reused. Where hardware cannot be refurbished or reused, we work with approved partners to ensure responsible end-of-life processing that meets the highest data security and environmental standards.

Governance, compliance and operational assurance are embedded throughout the Bamboo Connect operating model. It is and has always been part of our DNA.

We hold Designated Collection Facility (DCF) status, a registered Waste Carrier Licence and a registered T11 waste exemption, supporting the responsible management of devices throughout their lifecycle.

Our operations are aligned to recognised quality, environmental, security and supply chain standards, including ISO and TAPA frameworks.

We support clients with ESG reporting on programme-level circularity outcomes, helping track device reuse, pre-owned device adoption and wider sustainability impacts. The result is greater transparency and access to the data needed to support ESG reporting and sustainability disclosures.

What you get.

ESG evidence that stands up to scrutiny.

Reporting your stakeholders can rely on.

We build the ESG evidence trail into how we operate, so when your audit, legal or sustainability teams need documentation, it is already there.

Credentials that reduce your supplier risk.

When a supply chain partner can evidence its own compliance, your third-party risk reviews become easier and your governance burden reduces. Our certifications and governance standards mean that our sustainability performance becomes part of your sustainability assurance.

A circularity story you can communicate with confidence.

Reuse rates, carbon reduction figures and pre-owned device volumes are all tracked and reported at programme level, giving you evidenced outcomes rather than estimated intentions. That is the kind of data that holds up under scrutiny and supports meaningful ESG disclosure.

Commercial value from sustainable practice.

Refurbishment and resale generate a measurable return from assets that would otherwise be a cost. Our circular model does not ask you to trade commercial performance for environmental responsibility. It delivers both together.

4.48

Mln

Devices given a second life since our founding

132

K

tonnes

CO₂e emissions avoided annually through circular approach

96.4

%

Of total devices handled are pre-owned

91

%

Device reuse rate in 2025

Sustainability expectations are rising across every sector

Insurers

We remove the burden of evidencing sustainability across your device claims supply chain and give you the reporting that satisfies regulators, auditors and investors.

Banks & Financial Institutions

Our certifications and proactive reporting reduce your supplier governance burden and give you something concrete to include in your ESG disclosures.

Telecoms

We provide compliant recycling, reporting and environmental evidence needed to support published sustainability targets and strengthen supply chain transparency.

Retailers

We provide environmentally responsible processes and measurable reporting that support both regulatory requirements and growing customer expectations around sustainability.

King’s Award for Enterprise 2025 — International Trade

Bamboo Connect was honoured with the King’s Award for Enterprise in 2025, recognising outstanding performance in the circular tech economy. We are one of very few to have received both the Queen’s Award in 2018 (-2023) and the King’s Award in 2025.