A leader in delivering fast, premium and effortless device claims outcomes that protect your reputation at the most critical times.
We combine consistent device quality with transparent, secure processes and a partnership model built on trust and accountability. Our technology brings it all together in one connected platform, delivering control, clarity and confidence in every claim.
The industries we work with
Insurers
You reduce claim costs, improve customer outcomes and stay in control of risk, with consistent quality and full oversight across every claim.
Telecoms
You run the full device claims fulfilment lifecycle with speed and consistency, helping you to improve customer retention and keep replacement performance on track.
Banks & Financial Institutions
You deliver embedded insurance with confidence by helping you to control risk, maintain oversight and protect the customer experience at every stage.
Retailers
You to maximise value across device supply, trade-in and resale, maintaining quality, control and customer trust at every step.
Solutions
You stay in control from first notification through to final resolution. Once a claim is approved, our teams take ownership of every stage, combining reliable fulfilment, consistent device quality and responsive customer service to keep claims moving, costs controlled and customer experience consistent.
Platforms
Our Optima platform connects data, partners and performance into one system. You have a clear, real-time view of every customer outcome, with the control and transparency needed to manage risk, improve performance and deliver consistent outcomes at scale.
NPS
customer satisfaction rating
%
client retention year-on-year
million
devices processed since inception
Bamboo Connect’s market leadership, excellent customer relationships and most importantly, its company ethos, makes the business a valuable partner.
Rubicon Partners
